Decide what you want to say in each directory listing. How much you can say (and how you can say it) will vary slightly from directory to directory with some limiting free listings to a title and URL whereas others allow much more scope for elaboration.
Essentially this will require you to cover the following...
Title:
Incorporates a description of what your business does as well as a Geographic locator
Site URL:
Would generally use the home page URL unless it was a highly specific directory relating to a specific product or service in which case you could substitute a deeper URL
Short Description (5 - 10 words):
Some directories only allow very short accompanying descriptions and many have rules against overtly "salesy" language. If you are already running Google Adwords campaigns I would suggest using the best performing ad descriptions from there. Try and get a call to action in the description &/or title. You need to create a sense of urgency in the mind of a potential customer who has to choose whether to click on your link or that of your competitor next to you. The search engine results page is the point of sale. If you don't close this deal it doesn't matter how good your site is.
Longer description (25 - 30 words):
Some directories allow you to add longer descriptions. This could be an expansion on the Google ad descriptions or something custom. At the most basic level it could just be some nice engaging copy grabbed straight from the site.
Contact email address:
This is the email address of the person who will be the authorised contact for the ad. In most cases this will be the login ID to manage the directory listing into the future. It is also the email address where a confirmation email may be sent containing instructions on how to activate the ad ... this is generally just clicking on a link from the email. Ideally this needs to be an address that will be checked regularly however it doesn't need to be an actual person (ie. an info@ or sales@ address would be fine). Using a consistent generic email address would also be a good idea as it avoids any problems associated with a staff member leaving the company, going on holidays or changing email addresses etc. (You can always arrange for it to be forwarded on to a responsible person anyway. Having a generic also reduces the
potential for annoying Spam ending up in a personal account
Authorised persons name:
The name of the person who authorised the directory listing. Required for administration of the ad in directory.
Keywords:
Some directories allow for the listing of keywords. Generally use your
best performing PPC keywords
Category:
This will vary from directory to directory. Some will just have a generic category like "Business" whereas others will get quite granular eg. "Australia - business - telecommunications - service providers" etc
It may not always be possible to get the perfect category listing but having a short list of preferred category descriptions will help you shortlist when confronted with multiple choices.
Preferred login/password:
This may not always be possible to choose but having a default one to use when available simplifies ongoing management.
Reciprocal links:
Some directories will request reciprocal links in return for a listing. Some will not list unless you reciprocate, some will give you a more prominent listing (or fast track the implementation time) whereas
others just ask politely. Therefore you need to have systems in place to deal with this. Some you may want to discount out of hand as they are inappropriate to link to or they want you to jump through too many hoops. However generally speaking I think that they can be managed effectively on site as follows (split into 2 categories depending upon relevancy and degree to which you might want to publicise them to human visitors)...
- Directories with high relevance or kudos value.
(eg. Industry directories, prominent media directories, Govt/uni or other "authoritative sources" etc..). These can be dealt with under existing site pages (eg. Related links page, Press page, Partners etc). If there are too many to fit on these pages you can always produce additional links pages which sit outside the main menu structure and are linked via a text link from a specific page(s) (ideally at least the site map)
- Directories with SEO value but no direct specific relevance to your brand, products or services.
Treat similarly to the extra link scenario described above. List on a page accessible only via a link from the site map. In this way it is accessible by a search engine or motivated visitor but not on overt public display
You can then use these URL's when requested for details of reciprocal links.